Shipping policy

Shipping Policy

Last updated: 17-09-25

Order Processing

  • Processing time: Orders are processed within 3-5 business days (Monday–Friday, excluding bank holidays).

  • You will receive an email confirmation with tracking details once your order has been dispatched.

UK Delivery Options

Service Estimated Delivery Time Cost*
Standard (Royal Mail 2nd Class / equivalent) 3-5 business days £3.00
Free Shipping (Over £50) 3-5 business days Free

*Free standard delivery on orders over £50.00.

International Shipping

At present, we do not ship outside the United Kingdom.

Delivery Issues

  • Delays: Severe weather or courier disruptions may cause delays outside our control.

  • Lost or damaged parcels: Contact us at Bijan@printgenie3D.co.uk within 7 days of the expected delivery date with your order number.

Contact Us

For any shipping enquiries, please email Bijan@printgenie3D.co.uk.