Shipping policy

Shipping Policy

Last updated: 17-09-25

Processing time: Orders are processed within 3-5 business days (Monday–Friday, excluding bank holidays).
You will receive an email confirmation with tracking details once your order has been dispatched.

Service	Estimated Delivery Time	Cost*
Standard (Royal Mail 2nd Class / equivalent)	3-5 business days	£3.00
Free Shipping (Over £50)	3-5 business days	Free

*Free standard delivery on orders over £50.00.

At present, we do not ship outside the United Kingdom.

Delays: Severe weather or courier disruptions may cause delays outside our control.
Lost or damaged parcels: Contact us at Bijan@printgenie3D.co.uk within 7 days of the expected delivery date with your order number.

For any shipping enquiries, please email Bijan@printgenie3D.co.uk.